FAQ

Discover a wealth of information on our FAQ page, designed to provide swift answers to frequently asked questions about our top-tier aftermarket products and services at Fujibuilds. If you can't find the information you need, don't hesitate to Contact Us.

  • Do you offer worldwide shipping?

    At present, we do not offer worldwide shipping. Our dedication to quality and customer satisfaction guides this decision. By focusing on a specific region such as the United States, we can ensure swift and reliable deliveries, maintaining the high standards we set for our streamlined process, thank you for understanding.

  • How long does shipping usually take?

    Our standard shipping timeline typically ranges between 12-14 business days for most locations. However, please bear in mind that the exact duration may vary based on your specific delivery address, ongoing promotions, or any seasonal holidays. For more information please refer to our Shipping Policy

  • How do i track my orders?

    We are committed to a smooth tracking experience, we provide multiple tracking options for your orders. Stay updated via tracking emails, or visit our tracking portal to see real time updates on your orders. If you have any questions or need assistance, please contact our support team at Support@fujibuilds.com

  • Do you offer fitment guarantees?

    Certainly! We proudly stand behind the fitment of our products. If an item is explicitly labeled as compatible with your vehicle and you've had a qualified professional install the product, we offer a fitment guarantee. if parts do not fit as expected, simply provide the installation invoice and we'll promptly issue a refund. For more details, please refer to our Fitment Guarantee.

  • Can i cancel my order?

    Regrettably, once an order is placed, due to our streamlined fulfillment process, we are unable to accommodate cancellations. Our process ensures that orders move swiftly through our system to reach our customers in a timely manner. For more information regarding refunds and cancellation please review our Refund Policy.

  • What if the product arrives damaged?

    In the case an item arrives damaged, please reach out to our customer support at Support@fujibuilds.com within 1 day of recieving the order. We'll swiftly assist you in resolving the issue and ensure you receive a replacement or suitable compensation within 14 days of the initial delivery. Your satisfaction is our priority.

  • Do you allow refunds for non damaged items?

    At this time, we do not offer refunds for non-damaged items. To maximize a positive user experience we are committed to providing accurate fitment information, allowing customers to make informed choices. We recommend thoroughly reviewing product details before making a purchase. If you have any concerns or questions, please contact our customer support team at Support@fujibuilds.com for assistance. We appreciate your understanding.

  • Are your carbon fiber products authentic?

    Yes, almost all of our carbon fiber products are crafted from 100% pre-preg carbon fiber. We take pride in offering genuine, high-quality carbon fiber items to ensure our customers receive the best in terms of both performance and aesthetics. In the interest of providing a transparent shopping experience any products that are made from Carbon Fiber are clearly stated in the product title and detailed within the product description.

  • Where is FujiBuilds Based?

    Fujibuilds is headquartered in Orange County, California. To ensure prompt delivery, some items are sourced from our US warehouse, while others come from our specialized manufacturing facility in Taiwan, reflecting on our commitment to offering a diverse product range and showcasing our dedication to top-tier quality and craftsmanship. We take pride in serving JDM enthusiasts by providing a seamlessly curated selection of products from various locations to elevate your driving experience. Your satisfaction remains our utmost priority.