Return & Refund Policy

At FujiBuilds, we are dedicated to offering our customers top-notch products and exceptional customer service. Should you find yourself unsatisfied with your purchase for any reason, please review our return policy below.

Defective Items:

If you receive a defective item, we will promptly replace it. In the event that a replacement is not feasible, we will issue a full refund within 14 days of the original delivery date. Kindly reach out to us immediately at support@fujibuilds.com, providing a detailed description of the issue. We will furnish you with instructions on how to proceed with the return or replacement.

Aftermarket Parts:

Given the unique nature of aftermarket products, please be aware that some items may require adjustments during installation to achieve optimal fitment. While our products adhere to the highest quality standards, considering vehicle variations and personal preferences, minor modifications may be necessary.

No Returns:

Regrettably, returns for non-defective items cannot be accommodated. This policy is in place to uphold the quality and integrity of our products. All sales are final.

No Cancellations:

Cancellation requests before shipping are not entertained. Customers are advised to thoroughly review product listings for fitment assurance before purchase. To maintain the highest quality, certain products are made to order, and cancellations are not feasible once in production. For clarifications on this policy, please consult with us before making a purchase.

Exceptions:

Any exceptions to our return policy will be addressed on a case-by-case basis at FujiBuilds' discretion. A 25% restocking fee may be applied to return exceptions, and customers are responsible for return shipping.

Contact Us:

For inquiries or concerns about our return policy, feel free to contact us at support@fujibuilds.com. Our customer service team is ready to assist you.

Fitment Guarantee

Understanding the crucial role fitment plays in both performance and appearance, FujiBuilds extends a fitment guarantee for all our products to ensure complete customer satisfaction.

Procedures:

If a product listed as compatible with your vehicle proves challenging to install or doesn't fit correctly, and you've enlisted professional installation, we will replace the item at no additional cost. To qualify for the fitment guarantee, provide a copy of the invoice showcasing professional installation and up to date pictures of the product matching the invoice date.

Guarantees:

At Fujibuilds, our product listings may specify compatibility with a narrower, verifiable range of years, submodels, trims, and body types. This ensures our customers have a definitive range for making purchasing decisions with confidence, backed by our fitment guarantee. While purchases for vehicles outside this guaranteed fitment may still perfectly align, they are not covered by our fitment guarantee. In such cases, Fujibuilds relinquishes all responsibility for the product's fitment.

Fitment Disclaimer:

Please note that we reserve the right to decline this service if installation procedures weren't followed or if the product was modified. Each fitment guarantee claim is handled on a case-by-case basis, and our decision is final.

Customer Satisfaction:

We take pride in our product quality and commitment to customer satisfaction. For any questions or concerns about the fitment guarantee or our products, contact us at support@fujibuilds.com. Our customer service team is here to assist you.

Thank you for choosing FujiBuilds for your aftermarket parts needs.